Frequently Asked Questions

How long will it take to receive my order ?

We prepare all orders with care and dispatch them promptly. Delivery typically takes between 5 to 7 business days, depending on your location. Once your order is on its way, you’ll receive a tracking number to follow your package in real time until it arrives safely at your door.

Are my payment details secure ?

Absolutely. We use industry-standard encryption to protect your payment information and ensure a secure shopping experience.

Can I cancel or modify my order after placing it ?

If you wish to modify your order, please contact us within 24 hours of confirmation.

Note: Once the order has been processed, we may no longer be able to cancel or modify it, but we will do our best to assist you.

What should I do if my order arrives damaged or incorrect ?

We take great care in packaging your items. However, if you receive a damaged or incorrect item, please contact us within 7 days of receiving your order.

We will gladly arrange a replacement or refund.

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